Getting to yes, Fisher Roger, Ury William
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The world's bestselling guide to negotiation.Getting to Yes has been in print for over thirty years, and in that time has helped millions of people secure win-win agreements both at work and in their private lives. Including principles such as:Don't bargain over positionsSeparate the people from the problem andInsist on objective criteriaGetting to Yes simplifies the whole negotation process, offering a highly effective framework that will ensure success.